How can we help?

Pelaris is an AI fitness coaching platform built in Melbourne, Australia, serving athletes worldwide. Whether you need support, have feedback, or want to explore a partnership, we would love to hear from you.

Have a general question? Check our FAQ first. We typically respond within 24 hours.

Prefer email? Reach us directly at hello@pelaris.io

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Common questions

How quickly will I hear back?

We typically respond within 24 hours during business days. Support requests are prioritised.

Can I request a feature?

Absolutely. Select "Feedback" as the topic and describe what you would like to see. Feature requests directly influence the Pelaris roadmap.

Is my data private?

Yes. Pelaris is privacy-first by design. Your data is never sold or shared with third parties. Personal identifiers are scrubbed before AI processing. Read our privacy policy.