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Terms of Service

Last updated:

Last updated: 21 February 2026 | Version 1.0

Key Points

  • Pelaris provides AI-generated fitness guidance, not medical advice. Consult a healthcare provider before starting any exercise program.
  • You’re responsible for your own fitness decisions and safety.
  • You own your data. We own the platform. See our Privacy Policy for how we handle your data.
  • We can update these terms with 30 days notice for material changes.
  • You can delete your account and all your data at any time.
  • You must be 16 or older to use Pelaris.
  • The service is in active development — features may change.

1. Agreement to Terms

By creating an account or using Pelaris, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the service.

These terms constitute a legally binding agreement between you and Pelaris. We’ve tried to make them readable and fair — if anything is unclear, contact us at hello@pelaris.io.


2. Description of Service

What Pelaris Is

Pelaris is an AI-powered adaptive fitness coaching platform that:

  • Generates personalised, periodized training programs using artificial intelligence
  • Provides an AI Coach that responds to your questions and adapts your training
  • Tracks your workouts, progress, and body measurements
  • Offers AI-powered body composition analysis from photos

What Pelaris Is Not

Pelaris is not a medical service, healthcare provider, personal trainer, or clinical body composition tool. Specifically:

  • AI-generated training programs are not medical prescriptions or certified personal training
  • Body composition analysis provides estimates, not clinical measurements
  • AI Coach responses are not professional medical, physiotherapy, or dietary advice
  • The service does not diagnose, treat, or prevent any medical condition

3. Eligibility and Account Registration

Age Requirement

You must be at least 16 years old to use Pelaris. By creating an account, you confirm that you meet this age requirement. We do not knowingly provide services to anyone under 16.

Account Responsibility

  • You may only create one account per person.
  • You must provide accurate and complete information during registration.
  • You are responsible for maintaining the security of your account credentials.
  • You must notify us promptly if you suspect unauthorised access to your account.
  • You are responsible for all activity that occurs under your account.

4. AI-Generated Content and Safety

This is the most important section of these terms. Please read it carefully.

4.1 Nature of AI Content

All training programs, coaching responses, body composition estimates, and exercise recommendations in Pelaris are generated by artificial intelligence (Google Gemini via Vertex AI). This means:

(a) Content is generated automatically based on the information you provide — no human reviews it before it reaches you.

(b) The AI may produce recommendations that are suboptimal, inaccurate, or inappropriate for your specific circumstances.

(c) The AI cannot fully account for medical conditions, injuries, medications, or individual physical limitations that you have not disclosed — or that fall outside its capability to assess.

(d) Body composition estimates from photo analysis are approximations based on AI visual analysis. They are not clinical measurements and should not be used for medical purposes.

4.2 Your Responsibility for Safety

By using Pelaris, you acknowledge and agree that:

(a) You are solely responsible for your health and fitness decisions. AI recommendations are a starting point, not instructions you must follow blindly.

(b) You should consult a qualified healthcare professional before beginning any exercise program, particularly if you have pre-existing medical conditions, injuries, or health concerns.

(c) You should stop any exercise that causes pain, dizziness, unusual discomfort, or that feels unsafe.

(d) You should use your own judgment when evaluating AI recommendations. If a recommendation seems inappropriate, modify or skip it.

(e) You are responsible for providing accurate information about your health, injuries, fitness level, and limitations. The quality of AI recommendations depends on the accuracy of your inputs.

4.3 AI Limitations

The AI may occasionally:

  • Recommend exercises that are too advanced or too easy for your fitness level
  • Suggest training volumes or intensities that are not optimal
  • Generate programs that don’t perfectly match your available equipment
  • Provide body composition estimates that differ from clinical measurements
  • Give coaching advice that is generic rather than specifically tailored

We continuously work to improve AI quality, but we cannot guarantee perfection. You can modify or reject any AI recommendation at any time.


5. Data and AI Processing

Your data powers the AI features in Pelaris. This section summarises how; for full details, see our Privacy Policy.

How Your Data Is Used by AI

  • Your fitness profile, training history, body measurements, and feedback are processed by AI (Google Gemini via Vertex AI) to generate personalised training programs, coaching responses, and body composition estimates.
  • Before your data reaches any AI model, we strip personal identifiers (name, email) through our privacy scrubber. The AI processes your fitness data without knowing who you are.
  • Body analysis photos are processed in temporary server memory and immediately discarded — they are never stored, never seen by a human, and never used for AI model training.

What AI Never Does With Your Data

  • Never trains on your data. Your data is never used to train or improve any AI model — ours or Google’s. This is guaranteed by Google Cloud Platform enterprise terms.
  • Never shares your data. Your fitness data is never sold, shared with advertisers, or disclosed to third parties for marketing.
  • Never makes irreversible decisions. You can modify or reject any AI recommendation at any time.

For full details on data collection, storage, AI processing, your rights, and how to delete your data, see our Privacy Policy.


6. Acceptable Use

You agree to use Pelaris only for its intended purpose — personal fitness coaching and training management. You must not:

(a) Share your account credentials with others or allow others to use your account.

(b) Use automated tools, bots, or scripts to access the service.

(c) Reverse engineer, decompile, or attempt to extract the source code of the platform or its AI models.

(d) Use the service to develop a competing product or service.

(e) Resell, redistribute, or commercially exploit AI-generated content (e.g., selling AI-generated programs as your own coaching work).

(f) Upload photos of anyone other than yourself for body analysis.

(g) Attempt to manipulate the AI into producing harmful, dangerous, or inappropriate content.

(h) Use the service in any way that violates applicable laws or regulations.


7. Your Data

Ownership

You own your personal data — your profile information, workout logs, body measurements, and any other data you provide. We do not claim ownership of your data.

Privacy

How we collect, use, store, and protect your data is described in our Privacy Policy. By using Pelaris, you also agree to our Privacy Policy.

Data Portability

You can request a copy of your data in a machine-readable format (JSON) by contacting privacy@pelaris.io.

Account Deletion

You can delete your account and all associated data at any time through the app (Profile > Settings > Delete Account). For details on what happens when you delete your account, see our Privacy Policy.


8. Intellectual Property

What We Own

Pelaris owns all rights to the platform, including but not limited to:

  • The software, user interface, and design
  • AI models, prompts, and training methodologies
  • The Pelaris brand, name, and logo
  • Documentation and marketing content

What You Own

You retain ownership of:

  • Your personal data (profile, workout logs, body measurements)
  • Your workout notes and personal records
  • Feedback you provide (though we may use anonymised feedback to improve the service)

License to Use

We grant you a personal, non-exclusive, non-transferable, revocable license to use the Pelaris platform for personal, non-commercial fitness coaching purposes, subject to these terms.

AI-Generated Content

Training programs, coaching responses, and other content generated by the AI for you are licensed to you for personal use. You may follow the programs for your own training and share individual workouts informally (e.g., with a training partner). You may not resell or commercially distribute AI-generated programs or represent them as professional coaching work.


9. Service Availability

No Uptime Guarantee

Pelaris is provided on a “best-effort” basis. We do not guarantee uninterrupted or error-free service. The service may be temporarily unavailable due to:

  • Maintenance and updates
  • Technical issues or bugs
  • Third-party service outages (e.g., Google Cloud, Firebase)
  • Circumstances beyond our control

Data Preservation

We take reasonable measures to protect your data, but we do not guarantee against data loss. We recommend periodically exporting important data if you wish to maintain a personal backup.


10. Early Access and Development

Pelaris is in active development. By using the service during this period, you acknowledge that:

(a) Features may change. We may add, modify, or remove features at any time.

(b) Bugs may occur. While we work to fix issues quickly, the service may contain bugs or unexpected behaviour.

(c) Pricing may be introduced. The service is currently free. We may introduce paid features or subscription tiers in the future. If we do, existing users will receive advance notice and fair treatment.

Feedback and Improvement

Your feedback directly shapes Pelaris. We actively welcome and encourage it:

  • How to give feedback: Use the in-app feedback feature, or email hello@pelaris.io.
  • Bug reports: If something breaks or feels wrong, please tell us. We fix issues quickly and you’re helping every future user.
  • Feature suggestions: We read every suggestion. Many features in Pelaris exist because early users asked for them.
  • No obligation: Providing feedback is entirely voluntary and does not create any obligation on our part to implement suggestions.
  • Anonymised use: We may use anonymised, aggregated feedback to improve the service. We will never publicly attribute feedback to you without your permission.

11. Limitation of Liability

11.1 General Limitation

To the maximum extent permitted by applicable law, Pelaris and its founder, employees, and contractors shall not be liable for any:

(a) Physical injury, illness, or death arising from following AI-generated exercise recommendations.

(b) Psychological harm arising from body composition estimates, training feedback, or coaching responses.

(c) Loss of data, including training history, workout logs, or body measurements.

(d) Indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

11.2 Maximum Liability

To the extent permitted by law, our total aggregate liability to you for all claims arising from or related to your use of Pelaris shall not exceed the greater of:

  • The amount you have paid to us in the 12 months preceding the claim, or
  • AUD $100

11.3 Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any similar state or territory consumer protection law that cannot be excluded by agreement.

Where our liability cannot be excluded under the Australian Consumer Law, our liability is limited to (at our option):

  • Supplying the services again, or
  • Payment of the cost of having the services supplied again

11.4 Indemnification

You agree to indemnify and hold harmless Pelaris from any claims, damages, losses, or expenses arising from: (a) Your violation of these terms (b) Your misuse of the service (c) Your provision of inaccurate health or fitness information (d) Any third-party claim arising from your use of the service


12. Account Termination

By You

You may terminate your account at any time by using the account deletion feature in the app or by contacting us. Upon termination, your data will be handled as described in our Privacy Policy.

By Us

We may suspend or terminate your account if: (a) You violate these terms (b) You engage in behaviour that is harmful, fraudulent, or abusive (c) We are required to do so by law (d) The service is discontinued (e) Your account has been inactive for 24 consecutive months (we will notify you by email at least 30 days before any inactivity-based termination, giving you the opportunity to log in and retain your account)

If we terminate your account, we will provide you with reasonable notice (except in cases of urgent safety or legal concerns) and an opportunity to export your data.

Effect of Termination

Upon termination:

  • Your access to the service will cease
  • Your data will be deleted per our Privacy Policy retention schedule
  • These terms will terminate, except for sections that by their nature should survive (liability, intellectual property, governing law)

13. Payment Terms

Pelaris is currently free to use. When paid features or subscription tiers are introduced:

  • We will provide at least 30 days notice before any charges apply
  • No retroactive charges — you will not be charged for previously free features without your explicit consent
  • Early users who helped shape the product will receive fair treatment (e.g., grandfathered access or discounted rates)
  • Subscription management, cancellation, and refund policies will be published separately

14. Changes to These Terms

We may update these terms from time to time. When we make changes:

  • Minor changes (typos, clarifications): Updated on this page with a new “Last updated” date.
  • Material changes (new obligations, changed rights, new restrictions): We will notify you via email and/or an in-app notice at least 30 days before the changes take effect.

Continued use of Pelaris after the notice period constitutes acceptance of the updated terms. If you do not agree with the changes, you may delete your account before the new terms take effect.


15. Dispute Resolution

Direct Resolution

If you have a dispute with us, please contact us first at hello@pelaris.io. We will make a good-faith effort to resolve any issue directly, informally, and promptly.

Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes that cannot be resolved directly will be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

No Forced Arbitration

We do not require mandatory binding arbitration. You retain your right to bring claims in court.


16. General Provisions

Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and Pelaris regarding your use of the service.

Severability

If any provision of these terms is found to be unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

No Waiver

Our failure to enforce any provision of these terms does not constitute a waiver of that provision or our right to enforce it in the future.

Assignment

You may not assign or transfer your rights under these terms. We may assign our rights to a successor entity in the event of a merger, acquisition, or sale of assets.


17. Contact

For questions about these terms:

Email: hello@pelaris.io

For privacy-related inquiries, see our Privacy Policy or email privacy@pelaris.io.


These Terms of Service are effective as of 21 February 2026.

We’ve tried to make these terms fair, readable, and honest. If anything is unclear, please reach out — we’d rather explain than confuse.