How can we help?

How to delete your account

Delete your Pelaris account and all your data yourself, in the app. Where the option lives, what gets removed, and what to do if you cannot sign in.

How to reset your password

Reset a forgotten Pelaris password from the sign-in screen, or change it from the Profile tab while signed in.

Magic link email not arriving

What to check when the Pelaris sign-in link does not land, and how to get into your account another way in the meantime.

Ways to sign in to Pelaris

Pelaris supports Google sign-in, magic links, and email plus password. How each works, and how to add a password to an existing account.

Log a workout

Start today's session from the Today tab, log your sets as you train, and finish. Where planned sessions live and how missed days are handled.

Connect Strava to Pelaris

Link your Strava account so runs, rides, and other activities flow into your coaching. What syncs, private activities, and how to disconnect.

Export your training data

Download your Pelaris training history as CSV files, every set, exercise record, and benchmark. Your data is yours.

How Pelaris handles your data

What Pelaris stores, how AI coaching uses it, what gets scrubbed before AI processing, and the controls you have over all of it.